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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raquel M

April 10, 2024

5  out of  5 rating by Raquel M
"I have been with state farm for 5+ yrs and I have no complaints. Everyone I have encountered has been very pleasant, helpful and professional! I just recently moved from another state and bought a new car and Jeff’s team has been very helpful with the transfer/new policy process. Special shout out to Courtney who helped me with my new policy and transfer process! She is awesome! Thank you so much!"
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Roland Accounting

March 27, 2024

5  out of  5 rating by Roland Accounting
"We have been with State Farm for many years, but only recently have we had Jeff Briggs as our agent. He has been wonderful to work with. I directly deal with Jennifer in his office and she is so helpful, knowledgeable and very detail oriented. I highly recommended their team."
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Dave Arens

March 26, 2024

5  out of  5 rating by Dave Arens
"Jeff has been our agent for 30 years, for both cars and homes. Everyone in his office has been great to work with and very helpful. I had an issue a while ago with coverage on my vehicles that turned out to be a simple mix-up from State Farm headquarters, that was also corrected with an easy fix by Jeff's office. They patiently worked through it with me, explaining all the details. Insurance is complicated and messy to me, but they really know it like the back of their hand and ensure the T's are crossed and the I's are dotted ! They're the BEST !!"
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John McMenama

March 21, 2024

5  out of  5 rating by John McMenama
"Jeff and his staff are always very nice ànd helpful and ì have been with Jeff Briggs fòŕ 40 years ñow àñd are like family. Also A BIG SHOUT OUT TO, Courtney, Ðèɓɓie, Jennifer and Rebecca. Thànk you for all ÿòù do!!"
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Andy Moore

March 19, 2024

5  out of  5 rating by Andy Moore
"Jeff and his team have been so wonderful to work with. We opened a personal articles policy a few years ago and have been so impressed by the ease of working with them. Consistency, honesty and a commitment to resolving any concerns we have a few of their many strengths. Thank you for all you do for us!"
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Rebekah Creech

March 13, 2024

5  out of  5 rating by Rebekah Creech
"I have been with Jeff's agency for a couple of years now and they are absolutely amazing! Great customer service, knowledgeable, and always so helpful!"
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Hunter Baldwin

March 13, 2024

1  out of  5 rating by Hunter Baldwin
"Do not use this company or this agent, had a older friend of mine pay 20 years to be told they would not cover damages from a storm. The agent was no help."
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Bob Dickson

February 28, 2024

5  out of  5 rating by Bob Dickson
"Have had Jeff and his team as our Agent for YEARS! We’re in the middle of a large claim that has not moved quickly. Although it is not the job of the Agent to help solve claims issues, Jeff and his ENTIRE team have been invaluable! This claim was bad. In a lot of cases, people would switch insurance companies. In our case, my wife and I are staying with Jeff Briggs State Farm because of the EXCELLENT SERVICE that they have provided during this event. Thanks to Jeff, Courtney, Debbie and everyone else in their office. Bob Dickson"
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dustin hardesty

May 4, 2023

5  out of  5 rating by dustin hardesty
"Everyone in this office is more than amazing. Anytime I have needed any questions answered or assistance with my insurance I have gotten the best help. Jennifer has done a great job with helping me with my coverage and making my experiences great. I will be a customer for life!!"
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Adrenaline Junky

April 5, 2023

5  out of  5 rating by Adrenaline Junky
"Jennifer was extremely helpful and patient with all our needs over a few day process. She helped us get the best coverage and discounts! A+ experience!"
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Thomas Coon

March 24, 2023

5  out of  5 rating by Thomas Coon
"I have been With Jeff Briggs State Farm for over 30 Years. Nothing but Gold Service the entire Time! Staff are Extremely Knowledgeable and Quick to Respond for anything I Need!"
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Carole Peacher

January 8, 2023

5  out of  5 rating by Carole Peacher
"Jeff is always ready to be helpful and staff is respectful and tries to answer any questions you may have"
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Mark Hillis

December 7, 2022

5  out of  5 rating by Mark Hillis
"Jeff Briggs and his staff have always been exemplary! I highly recommend Jeff Briggs State Farm!"
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Sherri Anderson

October 7, 2022

5  out of  5 rating by Sherri Anderson
"I am a creature of habit; it is very much outside my comfort zone to try to get new insurance quotes, but Courtney was amazing! She asked questions to make sure I was comparing the existing coverage I had with coverage through their agency. Once it was clear we were switching insurance providers, Courtney made sure we had the coverage we needed as well as any and all discounts that applied to us. Thank you, Courtney!"
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B R

February 21, 2022

5  out of  5 rating by B R
"Outstanding agent, office staff is very friendly, helpful and will go out of their to assist in anyway possible."
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Dan Dunnum

December 2, 2021

5  out of  5 rating by Dan Dunnum
"I have been with this agency for a long time... over 30 years. They have always been GREAT. Debra is who I work with the most when I call in but I have not had a bad experience. They watch out for me like I was part of their family. I enjoy working with them all."
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John Carlson

August 9, 2021

5  out of  5 rating by John Carlson
"Been my agent for over 25 years. Great staff always take good care of me."
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Allen Adkins

June 11, 2021

5  out of  5 rating by Allen Adkins
"I've had insurance through Jeff Briggs office for a number of years. The staff here is friendly and knowledgeable and had always been there when I've needed them. This visit was to take out a new policy,and Debbie actually found ways to save me a good deal of money over the year. Highly recommended."
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Polly Marquette

February 25, 2021

5  out of  5 rating by Polly Marquette
"Can't thank Jeff, Debbie and Courtney enough for their patience, support and diligence following a car accident that left the car I was to grow old with - totaled. We were all lucky to be okay and I was fortunate it was the other driver's fault but it was still pretty stirring. There were so many hurdles to jump. When the other insurance company dragged their feet, Jeff, Debbie and Courtney stepped in to take on the claim and help me at every turn, with all of my questions and concerns. They went to bat for me in every way and even helped me in the search for a replacement vehicle. Grateful to the entire office!"
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Mike Goldie

January 19, 2021

5  out of  5 rating by Mike Goldie
"Very nice people to work with"
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PJ W

December 24, 2020

5  out of  5 rating by PJ W
"I was one of jeff's first clients, many years sgo."
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Elanor Griffin

September 10, 2020

5  out of  5 rating by Elanor Griffin
"Been with this agency since 1988. You won't find anyone better."
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Jeff Doss

August 20, 2020

5  out of  5 rating by Jeff Doss
"Jeff and his team treat you like a friend not a policy number."
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David C

April 24, 2020

5  out of  5 rating by David C
"Friendly staff"
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Jane Gynn

July 30, 2019

5  out of  5 rating by Jane Gynn
"Jeff is a kind and caring person. This contributes to his success in making his customers feel well taken care of. I am a State Farm Agent in Columbus, OH and I am going to send customers his way in Lexington! Janie Gynn"