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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nick Gaming

July 14, 2025

5  out of  5
rating by Nick Gaming
"It was a pleasure working with Rebeka. She took care of everything within 45 minutes. I had full coverage on my renters insurance and I live out of state… She was remarkable. If I need anything within the state of Kentucky she will be my agent. Jerry D."
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that you had such a smooth and efficient experience with our team, even from out of state. We're here to assist you anytime you need insurance support in Kentucky!"
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Tiffany Vorrasi

June 25, 2025

5  out of  5
rating by Tiffany Vorrasi
"Jennifer is always available or quick to get back with me on any issue. I just switched my home owners insurance over to them and couldn’t be happier to have my home and auto bundled together. It is great to experience with the small town family vibe . That is hard to come by. I have worked with Courtney as well and share the same sentiment towards her. Definitely recommend these agents to everyone!"
We responded:
"Thank you for your wonderful feedback, Tiffany! We're so glad Jennifer and Courtney have been responsive and supportive. It means a lot to hear you’re enjoying the small-town, family atmosphere we work hard to create. We truly appreciate having you with us and look forward to continuing to serve you!"
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simply sophia

June 23, 2025

5  out of  5
rating by simply sophia
"They have always been fast and very helpful with me! They’ve never been rude or rush me either."
We responded:
"Thank you for your kind words! We're glad to hear you’ve had a positive experience with us. We appreciate your support!"
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Jacob Pauley

June 17, 2025

5  out of  5
rating by Jacob Pauley
"They've taken great care of me and my family for well over 30 years. Jeff and Jennifer are always lovely and take personal interest in us as customers and people. Every concern gets addressed and they do their very utmost to help when the need arises"
We responded:
"Thank you for your heartfelt review! We’re so glad to have been able to support you and your family for over 30 years. Jeff, Jennifer, and the rest of our team truly value building personal relationships with our clients. Your trust in us means everything!"
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Deborah barker

June 6, 2025

5  out of  5
rating by Deborah barker
"We were really impressed with Jeff and Jennifer. We were looking for auto and renters ins and they were very helpful with providing us with what we needed."
We responded:
"Thank you for your kind words! We’re glad to hear that our team was able to assist you with your auto and renters insurance needs. Your satisfaction is our priority!"
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Marybeth Wallett

April 18, 2025

5  out of  5
rating by Marybeth Wallett
"I have been very happy with service from the Jeff Briggs agency. I hope they treat Rebekah well because she is awesome!"
We responded:
"Thank you so much, Marybeth! We're grateful for your kind words and long-standing support. Rebekah is truly a rockstar, and we’re lucky to have her on our team. We’ll be sure to pass along your appreciation—she’ll love hearing this! - Jeff"
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Rocky Hurt

November 19, 2024

5  out of  5
rating by Rocky Hurt
"We have been associated with Jeff Briggs State Farm for more than 35 years. Courtney has been a friend of our family for 20+ years. The entire Jeff Briggs team has always been available to answer questions or help us work through issues. They have helped us with all our insurance needs, home, auto, life, etc. I would recommend them to anyone who may be looking for a partner to help them with their insurance protection."
We responded:
"Thank you for your incredible loyalty and trust over the past 35+ years! We’re so grateful to have been able to assist you with your insurance needs. Courtney and the entire team truly value your kind words and friendship. We look forward to continuing to be your trusted partner for years to come! - Jeff "
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Braves 07

November 15, 2024

5  out of  5
rating by Braves 07
"Jennifer and the rest of the staff at Jeff Briggs are always quick to respond. They go out of their way to make changing our policies or filing claims as painless as possible. They’ve been providing great service for over 20 years for our family."
We responded:
"Thank you so much for the great review! We are so pleased to hear your positive feedback. "
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Singleton Yeary

August 21, 2024

5  out of  5
rating by Singleton Yeary
"It’s the best insurance company I’ve ever worked with. Everybody is very nice and helpful. I personally work with Jennifer who has always promptly helped me with everything that has come up!"
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Joseph Jackson

May 10, 2024

5  out of  5
rating by Joseph Jackson
"We have been with Jeff Briggs for over 35 years. Always available to answer questions and offer advice. The staff, Jennifer, Courtney and everyone are very personable with smiling voices ready to assist. Whenever you call requesting documents, they are very prompt and courteous."
We responded:
"Joseph, Thank you so much for your heartfelt review! It's been an absolute pleasure serving you for over three decades. We greatly appreciate your loyalty to Jeff Briggs. Jennifer, Courtney, and the rest of our team are thrilled to hear your kind words. Providing excellent service and prompt assistance is always our priority, and we're delighted to know that you've experienced just that. We look forward to continuing to work with you for many more years to come! – Jeff Briggs State Farm Insurance Agent"
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Roland Accounting

March 27, 2024

5  out of  5
rating by Roland Accounting
"We have been with State Farm for many years, but only recently have we had Jeff Briggs as our agent. He has been wonderful to work with. I directly deal with Jennifer in his office and she is so helpful, knowledgeable and very detail oriented. I highly recommended their team."
We responded:
"Thank you for sharing your positive experience with Jennifer and the rest of the Jeff Briggs State Farm Agent team! We're delighted to hear that our helpfulness, knowledge, and attention to detail have stood out to you. Your recommendation is greatly appreciated, and we look forward to continuing to serve you with the same level of excellence. -Jeff"
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John McMenama

March 21, 2024

5  out of  5
rating by John McMenama
"Jeff and his staff are always very nice ànd helpful and ì have been with Jeff Briggs fòŕ 40 years ñow àñd are like family. Also A BIG SHOUT OUT TO, Courtney, Ðèɓɓie, Jennifer and Rebecca. Thànk you for all ÿòù do!!"